Donor Relations Specialist
Under the direction of the Director of Development, the Donor Relations Specialist will create, implement, and assess a comprehensive prospect management plan assisting Institutional Advancement with its strategic goals. This position will also cultivate, recognize, and engage both established and prospective donors. Finally, the Donor Relations Specialist will foster positive lines of communication and cooperation between Institutional Advancement and the University as a whole, aligning with the University’s mission, goals, and strategic plan.
- The Donor Relations Specialist is responsible for the efficient and strategic stewardship of established donors, resource development and prospect management for Institutional Advancement. This includes but is not limited to: current and prospective donor research, events planning and promotion, maintaining donor circles and giving societies, prompt and personalized thank you letters and other donor communications, coordinating a development presence at alumni, athletic, academic and public events as well as participation in face-to-face meetings with established and prospective donors.
- With Marketing: The Donor Relations Specialist will work closely with the Marketing Department in raising awareness of the University and promoting special events, while incorporating the mission, values, and branding of the University.
- University-wide: The Donor Relations Specialist will help to foster lines of communication and information sharing on-campus. This may include raising awareness of current and future events sponsored by various schools with the intent of bolstering attendance and creating a Development presence at carious events. The Donor Relations Specialist will also represent the University Institutional Advancement department at various events as requested.
- Organizes and oversees the development records relating to established donors.
- Use CRM for donors contact and meaningful stewardship opportunities.
- Organizes and oversees the development records relating to prospective donors.
- Coordinates with Institutional Advancement in conducting research for discovery, cultivation, and solicitation prospects.
- Oversees the documentation of prospects with the University, as it relates to prospect management and stewardship.
- Works within the parameters of the approved budget
- Relationship Stewardship:
- Creates new donor recognition events and coordinates existing stewardship/donor relations activities. Coordinates specialized thank you letters for donors at all giving levels.
- Personally, meets with, or is included in personal fundraising meetings with, established and prospective donors.
- Plans, coordinates and implementing special events including social events, celebrations, and conferences.
- Coordinates with Marketing or other University departments as needed relative to publicizing and planning special events.
- Events may be outside traditional work-week hours and may be on and off campus and may include travel.
- Attends meetings and represents the University at events as requested.
- Communicates current University events and promotes attendance to these events within Institutional Advancement and University-wide.
- Performs other duties as assigned
University of Saint Francis (USF) employees demonstrate a commitment to the University’s mission and support of its Catholic and Franciscan traditions. Employees provide the intellect, empathy, and ability to serve our students and community. The USF Way of serving is a source of pride for many employees. To provide a consistently high level of quality experience across our university, we provide the following service expectations for all employees. These standards have been tailored by position and responsibilities and are incorporated into performance evaluations.
Standard #1: Provide opportunities for deeper conversations, prayer, and reflection.
Standard #2: Utilize best practices in communication and service.
- Apply care to your words and deeds to ensure respect for others.
- Commit to follow through without exception and with quality.
- Offer additional assistance after serving as in, “How else may I assist you?”
- Respond promptly, whether in person, via phone, or email.
Standard #3: Recognize and celebrate milestones and achievements.
Standard #4: Use resources wisely and support green initiatives.
- Minimum five years progressively more responsible experience in providing administrative and research support at the professional level
Knowledge and Skills
- Demonstrates knowledge of administrative procedures and systems such as word processing systems, filing and records management systems, forms design principles, and other office procedures and terminology
- Possesses knowledge of use of office equipment such as computers, adding machines, fax machines, photocopiers, scanners, telephone
- Demonstrates knowledge of applicable rules and/or policies and procedures
- Demonstrates knowledge university program(s)
- Possess advanced knowledge of principles, practices, and procedures of an office environment
- Demonstrates excellent skills with grammar, spelling, and punctuation to review and/or edit documents for accuracy and completeness
- Possess strong organizational skills and ability to manage pressure and conflicting demands and prioritizing tasks
- Must demonstrate ability to use tact, discretion and maintain confidentiality, and deal with constituents in a manner which shows sensitivity, tact, and professionalism
- Possess ability to work in a team environment with others in the department
Located in Fort Wayne, Indiana with campuses in Crown Point, Indiana, and Lafayette, Indiana, the University of Saint Francis is a private Catholic university enrolling 2,400 students. Rooted in the Catholic and Franciscan traditions of faith and reason, the University of Saint Francis engages a diverse community in learning, leadership and service.
At the university, you will experience Franciscan values that encourage us to:
- Reverence the unique dignity of each person
- Encourage a trustful, prayerful community of learners
- Serve one another, society and the Church
- Foster peace and justice
- Respect creation
View our EEO, Diversity, & Title IX statements